Refund policy

We offer a refund policy that allows customers to request refunds within 30 days of their purchase. To initiate a refund request, please contact our Customer Support Team with your order number and the reason for the request.

To be eligible for a return, your item must be in the same condition as when you received it—unworn or unused, with tags, and in its original, unopened packaging. Please note that shipping costs will not be refunded, and the customer must cover the return shipping costs.

Returns due to manufacturing defects will be refunded for the total amount paid once we have verified the defect.

If your return is accepted, we’ll send you a instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any refund or return question at our Customer Support Team.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and approve a refund.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Return and Refund Process
We will notify you once we've received and inspected your return and inform you if the refund has been approved. If your return is approved, you will receive an automatic refund to your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at Customer Support Team.